Frequently Asked Questions

Everything you need to know about Hestia beauty and your orders.

Are Hestia products cruelty-free and vegan?

Yes, all Hestia products are 100% cruelty-free and formulated without any animal-derived ingredients. We are committed to ethical beauty standards.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products for a full refund or exchange.

Do you offer samples with orders?

Every Hestia order includes two complimentary deluxe samples so you can discover new favorites from our skincare and makeup collections.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

Are your products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test before incorporating a new product into your routine.